Privacy Policy
Access UK Education Ltd. is committed to ensure that your privacy is protected. This privacy policy is to provide
information about how Access UK Education will use (or “process”) your personal data when you visit our
website. It is intended to ensure that personal information is dealt with correctly and securely and in
accordance with the Data Protection Act 1998, and other related legislation.
What information we collect
We collect and process personal data when you interact with us and our website, and when you register with
us. This includes:
name and job title
nationality and gender
child’s age/date of birth
contact information including email address
relevant medical information required for us to provide our services
child’s school, academic performance and interests
financial information where relevant
marketing preferences, including any consents you have given
communications that you may send to us
What we do with the information we gather
We use this information for the following reasons:
In order to provide services to you. Some of this information may be personal information. We may
use it in order to:
Verify your identity for security purposes
Provide you with our services
Communicating with you
Provide you with suggestions and advice on products, services and how to obtain the most
from using our website.
Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us,
such as when you browse our website or ask us to provide you more information about our
business, including job opportunities and our services, you provide your consent to us to
process information that may be personal information. Wherever possible, we aim to obtain
your explicit consent to process this information. Sometimes you might give your consent
implicitly, such as when you send us a message by email to which you would reasonably
expect us to reply. Except where you have consented to our use of your information for a
specific purpose, we do not use your information in any way that would identify you
personally. We may aggregate it in a general way and use it to provide class information, for
example to monitor the performance of a particular page on our website. If you have given
us explicit permission to do so, we may from time to time pass your name and contact
information to selected associates whom we consider may provide services or product you
would find useful.
On occasions where we ask you for consent, we will use the personal data for the purpose
which we explain at that time.
We may use the information to improve our products and services.
We place cookies and use similar technologies in accordance with our cookies policy and the
information provided to you when those technologies are used.
2
For purposes which are required by law:
o for DBS checks on suppliers such as host families and drivers;
o in response to requests by government or law enforcement authorities conducting an
investigation.
Information we process for the purpose of legitimate interests
We may process information on the basis there is a legitimate interest, either to you or to us, of doing
so. Where we process your information on this basis, we do after having given careful consideration
to:
o whether the same objective could be achieved through other means
o whether processing (or not processing) may cause you harm
o whether you would expect us to process your data, and whether you would consider it
reasonable to do so.
Information provided may be shared with third parties
Some of your personal data may be shared with other organisation, such as insurers and organisations which
conduct safety checks. We will also need to share personal data with third party service providers, such as web
hosting and maintenance company, DBS checking organisation, provider of host families, transport companies,
education consultants, etc. Personal data may also be shared with government authorities and/or law
enforcement officials if required for security purpose, or if mandated by law or if required for the legal
protection of our legitimate interests in compliance with the applicable laws.
Cookies
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit
any website. Once you agree, the file is added and the cookies help analyse web traffic or let you know when
you visit a particular site. Cookies allow a website to tailor its operations to your own needs, and also provide
the website owner with statistics about how you used the website so that it can be improved.
Our website uses cookies. They are placed by software that operates on our serves, and by software operated
by third parties who are providing services to us.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find
useful and which you do not. A cookie in no way gives us access to your computer or any information about
you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can
usually modify your browser setting to decline cookies if you prefer. It also should allow you to prevent or limit
their use but this may prevent you from taking full advantage of the website.
Controlling your personal information
You can request details of personal information which we hold about you, or to review or update your
personal information. If you would like a copy of the information held on you, please write to Access UK
Education Ltd., The Forum, 277 London Road, Burgess Hill, West Sussex, UK, RH15 9QU. Upon receiving the
request, we will tell you when we expect to provide you with the information, and whether we require any fee
for providing it to you, such as postage, etc. If you find that any information we are holding on you is incorrect
or incomplete, please write to us as soon as possible at the above address. We will promptly correct any
information found to be incorrect.
If you wish to remove personally identifiable information from our record, please contact us at
guardian@access-edu.co.uk . This may limit the service we can provide to you.
3
Links to other websites
Our website may contain links to other websites where relevant. However, once you have used those links to
leave our website, you should note that we do not have any control over that other website. Therefore, we
cannot be responsible for the protection and privacy of any information which you provide whilst visiting such
websites and such websites are not governed by this privacy policy. You should exercise caution and look at
the privacy policy applicable to the website in question.
Retention period of personal data
We retain your personal data only for as long as for the contractual length to provide you services, or require
by law, or to support a claim or defence in court.
Review of this privacy policy
This policy will be reviewed every year, or earlier if necessary. If you have any question regarding our privacy
policy or if have any concern about how we process your personal data, you can get in touch with us at
guardian@access-edu.co.uk